General Data Protection Regulation GDPR Privacy Notice – May 2018
Privacy notice
Tie The Knot Wedding Catering (“We”) are committed to protecting and respecting your privacy. This policy sets out how we collect, store, and manage your information. Please take a moment to read the following carefully to understand our views and practices concerning your personal data. By visiting our website & contacting us directly you are accepting and consenting to the practices described in this policy including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
Policy key definitions:
• “I”, “our”, “us”, or “we” refer to the business, Tie The Knot.
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a user’s computer or device.
Tie The Knot wedding Catering for the purpose of General Data Protection Regulations Act (GDPR) (the Act) will be known as the “controller” of the personal data you provide to us. Under GDPR our lawful basis for the storage of your data is due to legitimate interests. Using this basis because of the nature of the enquiry and our contract between you, using your personal data in direct response to fulfil your request when making contact with Tie The Knot Catering through to completing a booking.
Information you give us
Using the information you give us through the following channels of emails, phone calls, contact forms, social media or otherwise we will use this information to:
• Return initiated conversation: sending you details of our product, prices and other information required at the time of enquiry
• To update you on your booking and provide details of which you will need
• To follow up these enquiry and send you details of other goods and services that are similar to those you have enquired or purchased before.
• To notify you or any change to our services
Data retention period will be 7 years
Sharing of information
As a data controller we will not share you details with any third party or our recommended suppliers but will provide you details of their services upon request to enable you to make contact if needed.
We will share your details with suppliers if we believe there is a legitimate reason and interest in your booking to do so.
If as determined by us, the lawful basis upon which we process your information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your Rights
If at any point you believe the information we process on you is incorrect you can request to see this information, and have it corrected or deleted. All requests to exercise your rights please contact [email protected]
The GDPR provides the following rights for individuals: For more information please click here.
1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling.
Internet cookies
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Cookies that we use are:
• Analytics
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access, and manage that information. Our methods meet the GDPR compliance requirement
If you wish for any further details or would like to know more please do write to [email protected]
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
Tie the Knot Wedding Catering is a trade name of Strong Flavours Ltd, 6 Southgate Parade, Crawley, West Sussex, RH10 6ER